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Upload your medical reports and share your health issues with our doctors online. Expert MDs answer every health issue. Our doctors answer your queries 24/7.

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The most challenging thing for expats and travelers is access to doctors. Our doctors specifically address the needs of expats and travelers.

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Dr. S D Sinha
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Hello. Thanks for your query. It's best to first take vitamin D3 supplementation immediately. Rx Cap Vitamin D3 (Cholecalciferol ...

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Q. I develop a lot of pimples on forehead, cheeks, and chin if I use any cosmetics. Why ... - Answered by Dr. Snehal Laul
welcome to iclinic, Please attach pictures of facial lesions for proper diagnosis and treatment plan ...

Dr. Ajeet Kumar Lohana
Q. Medicines are not reducing pain and bleeding due to piles. Please help ... - Answered by Dr. Ajeet Kumar Lohana
Hello dear. I welcome you to icliniq. Well you can give her Cap Tranxemic acid 1 gm twice daily for 3 days and see if bleeding ...


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Have you ever noticed weakness, numbness, or tingling in your hands or wrist? These symptoms may be due to a common condition ...

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Frequently Asked Questions



How do I consult a doctor now?

Once you login to your iCliniq's account, check for the "Ask a Query" icon and then post a query with all relevant medical and personal information, including the chief complaint.

How can I consult a doctor online for free?

You can post the first query on iCliniq for free without any charges. Most of the specialties are free for the first time.

How can I talk to a doctor online?

Once you login to your account, check for the option "Consult by Phone" and "Video Chat." You will be able to speak with a doctor by booking a consultation. Once you book a slot for Phone or Video consultation, you will receive a confirmation email. Apart from this, you will receive an SMS to the registered mobile number 15 minutes before the consultation.

Can we consult a doctor online?

Yes, you can consult a doctor online. If you post a query, you will receive an answer as soon as possible. In the case of a video or phone consultation, you have to choose a time slot displayed based on the doctor's availability.

How can I get medical advice on the phone?

You can speak with our doctors over the phone by booking a phone consultation.

Is it legal to consult patients online?

Yes, it is legal to consult patients online. This is made easy with the help of telemedicine platforms, such as iCliniq.

What happens if you don't get a response from a doctor?

Our doctors are readily accessible at all times. But in case a specific doctor is not available, another doctor will answer your health query.

How long does one video or phone consultation last?

If you have booked a video or phone consultation, the consultation will last for approximately 20 minutes.

What does telemedicine mean?

Remote medical services, diagnosing and treating patients without consulting them in-person, is called telemedicine. Telemedicine, also called online doctor visits, allows patients to consult doctors from around the world without having to travel anywhere.

What is telemedicine used for?

While there are innumerable uses of telemedicine, they are commonly used for:

  • A second opinion.
  • Follow-up visits.
  • Managing patients with chronic illnesses.
  • Post-surgical care.
  • Healthy living and preventive care.
  • Caring for geriatric patients living in nursing homes.
Can online doctors prescribe antibiotics?

Yes, online doctors can prescribe antibiotics once they ascertain that your symptoms are caused by a bacterial infection.

Can I get a prescription after online consultation?

According to the telemedicine guidelines issued by the Ministry of Health in March 2020 and the Central Council of Indian Medicine in April 2020, specialists can prescribe allopathy and alternative medicines online. As there are many restrictions for other modes of consultation, it is best to consult the doctor through video to get a prescription after discussing all the health concerns in detail.

What are the costs of iCliniq50hrs and iCliniq100hrs chat?

You can chat with a doctor for 50 and 100 hours with the starting price of:

  • iCliniq50hrs chat - ₹299
  • iCliniq100hrs chat - ₹499
What should you not tell your doctor?

Avoid sharing your phone number or address for further consultation. In case of any misuse, iCliniq will not be held responsible.

Is iCliniq safe?

Yes, all your personal and medical information are safe with us. iCliniq respects Protected Health Information (PHI). We are GDPR (General Data Protection Regulation) and HIPAA (Health Insurance Portability and Accountability Act) compliant.

How do I join iCliniq?
How do you use iCliniq?

Once a user registers on our website, he or she can consult any doctor at any time from anywhere in the world. You can either post a query instantly or book a phone or video consultation. You can do the same using our iOS and Android apps.

How much does an online doctor cost?

Costing differs for query, video, and audio consultations. Please login to know the details.

Are iCliniq doctors qualified?

All the doctors registering on our site have to get their personal, professional, and academic details verified before their profiles get activated on our site.

What is iCliniq50hrs or iCliniq100hrs Chat?

With the help of iCliniq’s chat services, you can chat and post unlimited queries to an experienced doctor for a fixed time. You can either choose to chat with the doctor for 50 hours or 100 hours.

How can I get a prescription online?

After you consult a doctor through a query, phone, or video consultation, the doctor will give out a prescription with their digital signature. You can download the prescription and get medicines dispensed by the pharmacy.

Can I get a prescription from Ayurveda, Siddha, and Unani specialists?

You can consult an Ayurveda, Siddha, and Unani specialist through query, phone, or video consultations. The doctor will only be able to prescribe if the first consultation is a video consultation.

What is the pricing for regular and fast track queries?

The pricing for queries varies based on the doctor and specialty. The cost of posting a query starts from ₹199. And to post a priority query, the cost to get it fast-tracked starts from ₹299.

How much do video and phone consultations cost?

The charges for phone and video consultations varies based on the doctor and specialty. The 2-hour fast track will be charged starting at ₹599 and the 4-hour variant at ₹499.

What equipment do you require for telemedicine?

For consulting a doctor online, you will require:

  • A computer, with a microphone, a camera, and an internet connection.
  • Or a smartphone with an internet connection.
What are the pros or advantages of telemedicine?

Telemedicine:

  • Is cost-efficient.
  • Is faster and convenient.
  • Minimizes the risk of transmission of infectious diseases
  • Makes follow-up care easier.
  • Offers a wide variety of specialists to consult.