Dr. M'nkubitu Lilian Kathiri Verified by iCliniq

All practicing physicians on iCliniq have a rating on the site. This rating is visible as five stars on their profiles, with zero being the lowest and five being the highest. The rating is based on the feedback we receive from the patients who consulted the physicians. The rating of the internal moderation panel's overview of the physician's work on the site is also taken into account. iCliniq's moderation team also comprises of physicians.

The moderation team's rating is based on:

• The overall quality of the advice given by the physician.
• The empathy showed by the physician towards the patient.
• The physician's ability to give the patient the best possible explanation.
• The details in the answer given by the physician.
• The time spent by the physician on the site, attending to the concerns of the patients.