Once you login to your iCliniq's account, check for the
"Ask a Query" icon and then post a query with all relevant medical and personal information, including the chief complaint.
You can post the
first query on iCliniq for free without any charges. Most of the specialties are free for the first time.
Once you login to your account, check for the option
"Consult by Phone" and
"Video Chat." You will be able to speak with a doctor by booking a consultation. Once you book a slot for Phone or Video consultation, you will receive a confirmation email. Apart from this, you will receive an SMS to the registered mobile number 15 minutes before the consultation.
Yes, you can consult a doctor online. If you post a query, you will receive an answer as soon as possible. In the case of a video or phone consultation, you have to choose a time slot displayed based on the doctor's availability.
Avoid sharing your phone number or address for further consultation. In case of any misuse, iCliniq will not be held responsible.
Yes, all your personal and medical information are safe with us. iCliniq respects Protected Health Information (PHI). We are GDPR (General Data Protection Regulation) and HIPAA (Health Insurance Portability and Accountability Act) compliant.
Once a user registers on our website, he or she can consult any doctor at any time from anywhere in the world. You can either post a query instantly or book a phone or video consultation. You can do the same using our iOS and Android apps.
Costing differs for query, video, and audio consultations. Please login to know the details.
All the doctors registering on our site have to get their personal, professional, and academic details verified before their profiles get activated on our site.
Our doctors are readily accessible at all times. But in case a specific doctor is not available, another doctor will answer your health query.
Yes, it is legal to consult patients online. This is made easy with the help of telemedicine platforms, such as iCliniq.
With the help of iCliniq’s chat services, you can chat and post unlimited queries to an experienced doctor for a fixed time. You can either choose to chat with the doctor for 50 hours or 100 hours.
If you have booked a video or phone consultation, the consultation will last for approximately 20 minutes.
Yes, online doctors can prescribe antibiotics once they ascertain that your symptoms are caused by a bacterial infection.
After you consult a doctor through a query, phone, or video consultation, the doctor will give out a prescription with their digital signature. You can download the prescription and get medicines dispensed by the pharmacy.
You can consult an Ayurveda, Siddha, and Unani specialist through query, phone, or video consultations. The doctor will only be able to prescribe if the first consultation is a video consultation.
According to the telemedicine guidelines issued by the Ministry of Health in March 2020 and the Central Council of Indian Medicine in April 2020, specialists can prescribe allopathy and alternative medicines online. As there are many restrictions for other modes of consultation, it is best to consult the doctor through video to get a prescription after discussing all the health concerns in detail.
The pricing for queries varies based on the doctor and specialty. The cost of posting a query starts from ₹199. And to post a priority query, the cost to get it fast-tracked starts from ₹299.
You can chat with a doctor for 50 and 100 hours with the starting price of:
- iCliniq50hrs chat - ₹299
- iCliniq100hrs chat - ₹499
The charges for phone and video consultations varies based on the doctor and specialty. The 2-hour fast track will be charged starting at ₹599 and the 4-hour variant at ₹499.
Remote medical services, diagnosing and treating patients without consulting them in-person, is called telemedicine. Telemedicine, also called online doctor visits, allows patients to consult doctors from around the world without having to travel anywhere.
While there are innumerable uses of telemedicine, they are commonly used for:
- A second opinion.
- Follow-up visits
- Managing patients with chronic illnesses.
- Post-surgical care.
- Healthy living and preventive care.
- Caring for geriatric patients living in nursing homes.
For consulting a doctor online, you will require:
- A computer, with a microphone, a camera, and an internet connection.
- Or a smartphone with an internet connection.
You can consult the doctor through a video or audio call, or you can post a query.
Telemedicine:
- Is cost-efficient.
- Is faster and convenient.
- Minimizes the risk of transmission of infectious diseases.
- Makes follow-up care easier.
- Offers a wide variety of specialists to consult.