Question 1

How do I consult a doctor now?

Accepted Answer

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Once you login to your iCliniq's account, check for the "Ask a Query" icon and then post a query with all relevant medical and personal information, including the chief complaint.

Question 2

How can I consult a doctor online for free?

Accepted Answer

You can post the first query on iCliniq for free without any charges. Most of the specialties are free for the first time.

Question 3

How can I talk to a doctor online?

Accepted Answer

Once you login to your account, check for the option 'Consult by Phone' and "Video Chat." You will be able to speak with a doctor by booking a consultation. Once you book a slot for Phone or Video consultation, you will receive a confirmation email. Apart from this, you will receive an SMS to the registered mobile number 15 minutes before the consultation.

Question 4

Can we consult a doctor online?

Accepted Answer

Yes, you can consult a doctor online. If you post a query, you will receive an answer as soon as possible. In the case of a video or phone consultation, you have to choose a time slot displayed based on the doctor's availability.

Question 5

How can I get medical advice on the phone?

Accepted Answer

You can speak with our doctors over the phone by booking a phone consultation.

Question 6

Is it legal to consult patients online?

Accepted Answer

Yes, it is legal to consult patients online. This is made easy with the help of telemedicine platforms, such as iCliniq.

Question 7

What happens if you don't get a response from a doctor?

Accepted Answer

Our doctors are readily accessible at all times. But in case a specific doctor is not available, another doctor will answer your health query.

Question 8

How long does one video or phone consultation last?

Accepted Answer

If you have booked a video or phone consultation, the consultation will last for approximately 20 minutes.

Question 9

What should you not tell your doctor?

Accepted Answer

Avoid sharing your phone number or address for further consultation. In case of any misuse, iCliniq will not be held responsible.

Question 10

Is iCliniq Safe?

Accepted Answer

Yes, all your personal and medical information are safe with us. iCliniq respects Protected Health Information (PHI). We are GDPR (General Data Protection Regulation) and HIPAA (Health Insurance Portability and Accountability Act) compliant.

Question 11

How do I join iCliniq?

Accepted Answer

Signup link for Patients: https://www.icliniq.com/users/userSignupSignup link for doctor: https://www.icliniq.com/are-you-a-doctor/signup

Question 12

How do you use iCliniq?

Accepted Answer

Once a user registers on our website, he or she can consult any doctor at any time from anywhere in the world. You can either post a query instantly or book a phone or video consultation. You can do the same using our iOS and Android apps.

Question 13

How much does an online doctor cost?

Accepted Answer

Costing differs for query, video, and audio consultations. Please login to know the details.

Question 14

Are iCliniq doctors qualified?

Accepted Answer

All the doctors registering on our site have to get their personal, professional, and academic details verified before their profiles get activated on our site.

Question 15

What is iCliniq50hrs and iCliniq100hrs Chat?

Accepted Answer

With the help of iCliniq’s chat services, you can chat and post unlimited queries to an experienced doctor for a fixed time. You can either choose to chat with the doctor for 50 hours or 100 hours.

Question 16

What does telemedicine mean?

Accepted Answer

Remote medical services, diagnosing and treating patients without consulting them in-person, is called telemedicine. Telemedicine, also called online doctor visits, allows patients to consult doctors from around the world without having to travel anywhere.

Question 17

What is telemedicine used for?

Accepted Answer

While there are innumerable uses of telemedicine, they are commonly used for:

A second opinion.
Follow-up visits.
Managing patients with chronic illnesses.
Post-surgical care.
Healthy living and preventive care.
Caring for geriatric patients living in nursing homes.

Question 18

What equipment do you require for telemedicine?

Accepted Answer

For consulting a doctor online, you will require:

A computer, with a microphone, a camera, and an internet connection.
Or a smartphone with an internet connection.

Question 19

What are the pros or advantages of telemedicine?

Accepted Answer

Telemedicine:

Is cost-efficient.
Is faster and convenient.
Minimizes the risk of transmission of infectious diseases
Makes follow-up care easier.
Offers a wide variety of specialists to consult.

Question 20

How much do video and phone consultations cost?

Accepted Answer

Regular phone and video consultations cost 510PHP. The 2-hour fast track will be charged at 599PHP and the 4-hour variant at 499PHP.

Question 21

What are the costs of iCliniq50hrs and iCliniq100hrs chat?

Accepted Answer

You can chat with a doctor for 50 and 100 hours with the starting price of:

iCliniq50hrs chat - 519PHP
iCliniq100hrs chat - 789PHP

Question 22

What is the pricing for regular and fast track queries?

Accepted Answer

The pricing for queries varies based on the doctor and specialty. The cost of posting a query starts from 259PHP. And to post a priority query, the cost to get it fast-tracked starts from 389PHP.

Question 23

How does iCliniq develop its content?

Accepted Answer

Certified healthcare professionals write the content on medical conditions and drugs, and it undergoes multiple checks to verify its authenticity before being published on the website.

Question 24

How reliable and up-to-date is the health information on iCliniq?

Accepted Answer

Certified healthcare professionals create and curate all health-related content on the iCliniq platform using data from reliable sources. The content is generally revamped every 3 to 6 months to ensure the data remains up-to-date.

Question 25

Can users view examples of real doctor-patient interactions on iCliniq?

Accepted Answer

Yes, users can typically see real doctor-patient interactions on iCliniq in the Medical Q&A section. To maintain the patient’s privacy, the conversation is anonymized before it is published on the website.

Question 26

Does iCliniq have health videos?

Accepted Answer

Yes, iCliniq has health videos with helpful information on various topics, helping users better understand health conditions, treatments, and preventive care.

Question 27

Can a user connect to like-minded peers through iCliniq?

Accepted Answer

Yes, with the help of iCliniq Cope, individuals suffering from specific medical conditions such as mental illness, chronic or rare diseases, and cancer survivors can connect with individuals who face the same issue.

Question 28

Are there any tools a user can use on iCliniq?

Accepted Answer

Yes, there are many tools on iCliniq, such as safe days calculator, body mass index calculator, depression scale, pregnancy by week calculator, and child height prediction calculator.

Question 29

What kind of articles are published on iCliniq?

Accepted Answer

iCliniq publishes health articles on rare diseases, chronic diseases, infectious diseases, cardiovascular diseases, renal diseases, mental disorders, and so on, along with drug articles, blogs, and newsletters daily.

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