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I have acne on my jawline. What skin care can help me?

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Patient's Query

Hello doctor,

I am 25 years old, female. I weigh 143 lbs, and my height is five feet four inches. I have acne on my jawline, and it itches sometimes. Also, my skin is dry.

My current skincare routine includes Face Facts Foaming Cleanser, PanOxyl Acne Foaming Wash (10 % benzoyl peroxide), Round Lab 1025 Dokdo Toner, Medicube TXA Niacinamide 15 Serum, Simple Hydrating Light Moisturizer, and Tiam B3 Niacin Sunscreen.

I have had acne for some time, but the jawline acne started last November after I started using skincare products. I used Retin-A along with a moisturizer then.

Kindly suggest.

Hello,

Welcome to icliniq.com.

I understand your concern.

I have gone through your details and the photo (the attachments were removed to protect the patient's identity). I understand how uncomfortable and frustrating itchy jawline acne combined with dryness can be, and I want to reassure you that this is a very manageable situation with a few thoughtful adjustments.

Based on the image and your history, this appears to be active inflammatory acne mainly localized to the jawline.

This is a common pattern in adult women and is often influenced by hormonal sensitivity as well as irritation from an overactive skincare routine. The itching and dryness strongly suggest that your skin barrier is currently stressed.

At the moment, your routine includes several active products. While each product is beneficial on its own, using them together may be over-drying and irritating your skin, which can actually worsen jawline acne.

A 10 % Benzoyl peroxide wash is quite strong, and because it has a short contact time, it may not be very effective for inflammatory acne while still causing significant dryness and itching. This explains why you are experiencing ongoing breakouts despite consistent use.

Rather than relying only on cleansers, your skin needs a leave-on treatment that remains on the skin long enough to treat acne effectively.

I suggest continuing the PanOxyl (Benzoyl peroxide) face wash only twice a week, allowing it to sit on the skin for about 60 to 90 seconds before rinsing.

On the other days,

  • Switch to a very gentle cleanser, an oil-free cleanser, to allow your skin barrier to recover.

  • Always follow cleansing with a non-comedogenic, barrier-repairing moisturizer that contains Glycerine, Hydrogenated lecithin, and Olus oil, as dryness can trigger further breakouts.

  • Continue using sunscreen every morning, as you are already doing.

To treat the active acne on your jawline, apply a Benzoyl peroxide and Adapalene combination gel, such as Epiduo (Adapalene 0.1 % with Benzoyl peroxide 2.5 %) or Differin gel, at night.

Use only a pea-sized amount for the jawline area, apply it to completely dry skin, and layer it under a moisturizer to minimize irritation.

This combination is more effective than Retino-A (Tretinoin) for inflammatory jawline acne and helps reduce existing lesions while preventing new ones.

For now, stop using Retino-A and allow this combination treatment to work. Once your acne has settled, Retino-A can be reintroduced later if needed.

With consistent use, you should begin to notice improvement within four to six weeks.

Please avoid scratching or picking at itchy areas, as this can worsen inflammation and lead to marks. Keep your routine simple, avoid introducing new active products for now, and give your skin time to heal.

I hope this helps.

Thank you.

Answered byDr. Misha Saghir

Medically reviewed byiCliniq medical review team

Published At April 30, 2026
Reviewed AtApril 30, 2026

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