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Why Should You Upload Images and Files in Online Medical Queries?

Published on Mar 29, 2017 and last reviewed on Jun 14, 2022   -  4 min read


This article explains why you should always upload images of lesions and previous case records while seeking health advice online.

Why Should You Upload Images and Files in Online Medical Queries?


Online health consultation has been emerging as one of the easy and quick options for people with medical conditions. While directly consulting a physician often becomes tiresome and impossible due to the blocked appointment slots and long waiting hours, telemedicine platforms have made it easy. You can talk to your doctor from the comfort of your home. Online health platforms work with the aim to deliver medical advice for the needed ones all over the world without any hassle. You can even schedule an online doctor’s appointment to seek a second opinion.

Why Should You Upload Images and Files In Online Medical Queries?

There are several hurdles that decrease the efficiency of online diagnosis and treatment. One such hurdle is distance. A patient from India might be seeking a medical opinion from a doctor in Russia. In such cases, the doctor must have a clear knowledge of the patient’s health condition, health history, etc., to suggest the correct diagnosis and treatment. Though the patient may be explaining to the doctor about their condition via a text message or voice, the exact medical terminologies of the previous scans or reports or the kind of lesion in the part of the body need to be assessed clearly like how doctors do during direct physical consultations.

For this purpose, these telemedicine platforms request the users to submit the necessary medical records, scan reports, and pictures of their affected body parts. All these documents lead to a clear understanding of your health condition by the doctor. This aspect of online health consultation is supposed to be so obvious that this is often forgotten. The purpose of attaching an image file with a medical query is necessary for the following reasons:

Delivery of Information Accurately

Delivery of Complete Information

To Prevent Confusion, Misinterpretation, and Misunderstanding

Regarding Privacy Concerns


If you are a patient seeking online medical advice, the documents, pictures, your identity, etc., always remain confidential with them, and you do not have to worry about your privacy. Telemedicine companies begin to function only after accepting all the regulations and norms to protect the user’s identity.


Frequently Asked Questions


Can You Send an Email to Your Doctor?

Sending an email to the doctor is subjective. Some doctors may encourage it, whereas some may not prefer it. Sending emails to the doctor may be against the doctor's policies. Generally, it is not advisable to email patient records as they are confidential.


How to Upload a PDF File to a Patient Portal?

To upload a document, choose the document to be uploaded. The appropriate option from the menu should be selected. A miniature version of the document will be available in the dialogue box. After this, clicking on the option “upload the document” will help one upload the document.


Can a Third Person Access Medical Records Without Your Permission?

No, a third person cannot access your documents without your permission. However, the doctor may send the document to another healthcare provider only after your consent. Hence, online medical documents are very safe.


How Long Does a CT (Computed Tomography) Scan Take to Reach the Doctor?

The steps involved in the processing of a CT scan include the following:
  - Taking the scan.
- The radiologist will analyze the scan.
- Scan will be sent to the doctor who referred it.
- This process may take up to three weeks.


What Is Unauthorized Access to Patient Information?

The assortment, use, or exposure of an individual’s well-being data without the assent of people and for purposes that are not allowed or expected by the Individual Wellbeing Data Security Act (PHIPA) is usually alluded to as unapproved access or "sneaking around."


How to Check for Medical Privacy Violations?

Medical privacy violations can be checked in the following ways: 
- Safeguard protected health information.
- Patient access to their information.
- Protection of electronic information.


What May Be the Reasons for the Doctor Withholding a Test Result?

The reasons for withholding information may include the following:
  - Test results are not accurate.
- Contamination of samples.
- Mixing up of results.
- Forgetting about the results.
- Waiting for further information.


Can Ultrasound Results Be Viewed Online?

Ultrasound is a form of a radiologic report. Due to advanced technology, it is quite easy to view these results online. Ultrasound reports can be viewed immediately online after the test. These types of reports are known as electronic health reports.


Is It Possible to Delete One’s Medical Records?

Yes, it is possible to delete a person's medical records. Online medical records are maintained for up to a period of 20 years. Post this time; the medical records are deleted. It can be deleted even sooner if the doctor or the institution feels so.


What Are the Types of HIPAA Violations?

The types of HIPAA violations include:
- Lack of encryption of medical data.
- Theft of data or device.
- Hacking the database.
- Unauthorized access to patient data.

Article Resources

Last reviewed at:
14 Jun 2022  -  4 min read




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