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Why Should You Upload Images and Files in Online Medical Queries?

Written by
Dr. Arvind Guru
and medically reviewed by iCliniq medical review team.

Published on Mar 29, 2017 and last reviewed on Nov 06, 2021   -  4 min read


This article explains why you should always upload images of lesions and previous case records while seeking health advice online.

Why Should You Upload Images and Files in Online Medical Queries?


Online health consultation has been emerging as one of the easy and quick options for people with medical conditions. While directly consulting a physician often becomes tiresome and impossible due to the blocked appointment slots and long waiting hours, telemedicine platforms have made it easy. You can talk to your doctor from the comfort of your home. Online health platforms work with the aim to deliver medical advice for the needed ones all over the world without any hassle. You can even schedule an online doctor’s appointment to seek a second opinion.

Why Should You Upload Images and Files In Online Medical Queries?

There are several hurdles that decrease the efficiency of online diagnosis and treatment. One such hurdle is distance. A patient from India might be seeking a medical opinion from a doctor in Russia. In such cases, the doctor must have a clear knowledge of the patient’s health condition, health history, etc., to suggest the correct diagnosis and treatment. Though the patient may be explaining to the doctor about their condition via a text message or voice, the exact medical terminologies of the previous scans or reports or the kind of lesion in the part of the body need to be assessed clearly like how doctors do during direct physical consultations.

For this purpose, these telemedicine platforms request the users to submit the necessary medical records, scan reports, and pictures of their affected body parts. All these documents lead to a clear understanding of your health condition by the doctor. This aspect of online health consultation is supposed to be so obvious that this is often forgotten. The purpose of attaching an image file with a medical query is necessary for the following reasons:

Delivery of Information Accurately

Delivery of Complete Information

To Prevent Confusion, Misinterpretation, and Misunderstanding

Regarding Privacy Concerns


If you are a patient seeking online medical advice, the documents, pictures, your identity, etc., always remain confidential with them, and you do not have to worry about your privacy. Telemedicine companies begin to function only after accepting all the regulations and norms to protect the user’s identity.

Article Resources

Last reviewed at:
06 Nov 2021  -  4 min read




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