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My mom has ear pain and itching in the inner ear due to a cold. What should be done?

This Premium Q&A, reviewed and published, features a real conversation between an iCliniq user and a physician.

Patient's Query

Hello doctor,

My mom has had an ear infection for more than one month now. She had a cold, which led to her ear pain. Then she took Aplosyn for two weeks, and now she is taking Nasoflo. The back of her ear to her neck has pain now. What can we do?

Kindly guide.

Answered by Dr. Mehak Agarwal

Education:

MBBS

Professional Bio:

Dr. Mehak Agarwal is a skilled Otolaryngologist specializing in the diagnosis and treatment of ear, nose, and throat disorders. With expertise in both medical and surgical management, she provides comprehensive care for patients of all ages. She is dedicated to improving quality of life by addressing conditions such as hearing loss, sinus problems, voice disorders, and sleep-related issues with precision, compassion, and advanced ENT practices.

This doctor is not available for online consultations on the platform anymore.

Hello,

Welcome to icliniq.com.

Is there any swelling around her ears or neck? Is she a diabetic? Any throat complaints? If yes, send me a clear picture of her throat.

Thank you.

Patient's Query

Thank you doctor,

Yes, there is a little bit of swelling below her left ear; it aches when she touches it, and she is not diabetic and has no throat complaints. But her cold is constant even with the Nasoflo. And sometimes her inner eardrum itches.

Answered by Dr. Mehak Agarwal

Education:

MBBS

Professional Bio:

Dr. Mehak Agarwal is a skilled Otolaryngologist specializing in the diagnosis and treatment of ear, nose, and throat disorders. With expertise in both medical and surgical management, she provides comprehensive care for patients of all ages. She is dedicated to improving quality of life by addressing conditions such as hearing loss, sinus problems, voice disorders, and sleep-related issues with precision, compassion, and advanced ENT practices.

This doctor is not available for online consultations on the platform anymore.

Hello,

Welcome back to icliniq.com.

Her ear problem seems to be due to a cold. You can stop other medicines and take oral decongestants and antihistamines. Take a combination of Fexofenadine (60 mg) + Pseudoephedrine (120 mg) twice daily after food for five days, or you can take Fexofenadine (120 mg) + Pseudoephedrine (240 mg) once daily after food for five days. If she has a nose block, then give her a nasal decongestant drop as well (Xylometazoline), two drops three times a day for five days.

I hope this helps.

Please feel free to reach out in case of further queries.

Thank you.

Medically reviewed by Dr. Vinodhini J.
Published At May 15, 2020
Reviewed At January 20, 2026

Education:

MBBS

Professional Bio:

Dr. Mehak Agarwal is a skilled Otolaryngologist specializing in the diagnosis and treatment of ear, nose, and throat disorders. With expertise in both medical and surgical management, she provides comprehensive care for patients of all ages. She is dedicated to improving quality of life by addressing conditions such as hearing loss, sinus problems, voice disorders, and sleep-related issues with precision, compassion, and advanced ENT practices.

This doctor is not available for online consultations on the platform anymore.

Education:

BDS

Professional Bio:

Dr. Vinodhini J. is a Dental Surgeon with extensive years of clinical experience. She specializes in the diagnosis, prevention, and treatment of dental and oral health issues, including restorative, surgical, and cosmetic procedures. With a patient-centered approach, she focuses on maintaining oral health, alleviating discomfort, and enhancing smiles. Her expertise ensures comprehensive care tailored to each patient’s dental needs and overall wellbeing.

This doctor is not available for online consultations on the platform anymore.

Same symptoms don't mean you have the same problem. Consult a doctor now!

Education:

MBBS

Professional Bio:

Dr. Mehak Agarwal is a skilled Otolaryngologist specializing in the diagnosis and treatment of ear, nose, and throat disorders. With expertise in both medical and surgical management, she provides comprehensive care for patients of all ages. She is dedicated to improving quality of life by addressing conditions such as hearing loss, sinus problems, voice disorders, and sleep-related issues with precision, compassion, and advanced ENT practices.

This doctor is not available for online consultations on the platform anymore.

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